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What our customers are saying View all reviews

Since our launch in 2007, we’ve completed well over 4,000 installations for our delighted customers across the whole region, each fitted within a day and with no mess. Hear more from our happy customers below or read our independent reviews on our Which? Trusted Trader page.

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We chose North East Heating Solutions because of its quality, the price, and since it’s a relatively local company for us.
-Mr & Mrs Zaranko

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Installation was done in a day, the two guys who did the fitting were extremely pleasant and quite good company, very clean and tidy, and at the end of the day, took time to explain to us how to use the Heatapp.
-Mr Sowden

Heatapp
‘heatapp’: Changing the way you heat your home – forever!

Our ‘heatapp’ also lets you view your energy consumption and spend in any room you choose: great for being ‘green’ and great for keeping an eye on costs! If your home has an internet connection then your ‘heatapp’ system can also work outside your home too, meaning never arriving back to a chilly house ever again!

Heating app
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    We are proud to offer...
    4 year repair cover
    25 year guarentee
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    Heatapp
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    German Manufacturing
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    What have our customers had to say?

    In a recent survey, we asked hundreds of our customers what they thought about North East Heating; our site, our products and our services. The feedback we received was overwhelmingly positive, with customers highly satisfied across all areas!

    Commonly highlighted throughout the feedback was our level of expertise and knowledge, along with our dedication to customer support and prompt responses.

    Other stats from the survey
    80 .58 %

    NPS Score

    84 .09 %

    Customer Effort Score

    54 .13 %

    Customer Referral

    92 .15 %

    CSAT Score

    92.15% of our respondents are satisfied with our product and services.