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What Our Customers Are Saying View all reviews

Since our launch in 2007, we’ve completed well over 5,000 electric heating installations for our delighted customers across the whole region, each fitted within a day and with no mess. Hear more from our happy customers below or read our independent reviews on our Which? Trusted Trader page.

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We chose North East Heating Solutions because of its quality, the price, and since it’s a relatively local company for us.
-Mr & Mrs Zaranko

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Installation was done in a day, the two guys who did the fitting were extremely pleasant and quite good company, very clean and tidy, and at the end of the day, took time to explain to us how to use the Heatapp.
-Mr Sowden

We are proud to offer...
4 year repair cover
25 year guarentee
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Heatapp
Elkatherm Logo
German Manufacturing
Yorkshire Dales Millennium Trust Logo

What have our customers had to say?

In a recent survey, we asked hundreds of our customers what they thought about North East Heating; our site, our products and our services. The feedback we received was overwhelmingly positive, with customers highly satisfied across all areas!

Commonly highlighted throughout the feedback was our level of expertise and knowledge, along with our dedication to customer support and prompt responses.

Other stats from the survey
80 .58 %

NPS Score

84 .09 %

Customer Effort Score

54 .13 %

Customer Referral

92 .15 %

CSAT Score

92.15% of our respondents are satisfied with our product and services.