Reviews

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Since our launch in 2007, we’ve completed well over 5,000 electric heating installations for our delighted customers across the whole region, each fitted within a day and with no mess. Hear more from our happy customers below.

Excellent, respectful and clean
John and Steve fitted four radiators and were a pleasure to have in my home. They were really respectful, quick and clean and with little or no disruption at all.

Norma, NE

Looks good
The radiators were installed cleanly and quickly. They look good and I hope they will run as well as they look.

Patricia, Tyne and Wear

Job well done
Very pleasant and efficient workmen. They were late in arriving - I think because the journey took longer than they expected.

Rhona, Cumbria

Friendly & professional
Prompt, efficient & highly professional. Friendly & fast installation service. Highly recommended.

Michael, North Yorkshire

Delighted
Our new heating system was installed on schedule and budget. The fitters were friendly, helpful and explained everything carefully. We are delighted with our new heating again.

Stephen, West Yorkshire

Excellent
Everything done to schedule and budget. Helpful, friendly service and very speedy and efficient! They answered questions and put me on the right track. Excellent! so pleased.

Susan, North Yorkshire

Worth the cost
I would just like to say that the service that I have had from all staff from the owner, Howard, Yvette and the installers from NEH Solutions has been excellent. The radiator works extremely well and we are very pleased with the purchase. We have tried numerous heating appliances for our sunroom/conservatory and none have met expectations including the Dyson and oil filled radiators. At last we are now happy with the radiator supplied from NEH Solutions, definitely worth the cost.

Mrs Ward

Don't go anywhere else!
We bought an holiday apartment with an electric heating system already installed. Wishing to be able to control the system remotely we contacted North East Heating Solutions. The complexity of interfacing our phone , the heating system router and our broadband router was made very simple with the assistance of Yvette Ford. Despite some issues with OUR broadband router, her patience and persistence were beyond the call of duty. I maintain that the quality of people are a reflection of the quality of the company. Therefore, don't go anywhere for an electric heating system before you contact North East Heating Solutions.

Ian F.

Efficient and helpful
Arrived on time worked quickly and cleaned up after themselves. Were both personable and answered all our queries would definitely recommend.

John, Derbyshire

Excellent
They said it would be fitted before Christmas - and it was. Two very pleasant fitters who got on with the job. Hoovered up mess with their own cleaner and checked radiator working.

Alexandra, Lincolnshire

Helpful and not pushy
Howard was so kind, helpful and not pushy in anyway. I cannot begin to tell you how wonderful my radiator is and I’m now so lovely and warm. I would highly recommend North East Heating Solutions.

Mrs Paley

What have our customers had to say?

In a recent survey, we asked hundreds of our customers what they thought about North East Heating; our site, our products and our services. The feedback we received was overwhelmingly positive, with customers highly satisfied across all areas!

Commonly highlighted throughout the feedback was our level of expertise and knowledge, along with our dedication to customer support and prompt responses.

Other stats from the survey
80 .58 %

NPS Score

84 .09 %

Customer Effort Score

54 .13 %

Customer Referral

92 .15 %

CSAT Score

92.15% of our respondents are satisfied with our product and services.