Support - North East Heating

Covid-19. We are now open and are conducting surveys and installations in line with government guidelines for health & safety. We are Covid-19 compliant in terms of PPE and social distancing. Please use the contact form to arrange your survey

Support

Call us free on
0800 270 7736

Please choose which type of control you need support with

I need support using IDs Thermostat
I need support using the HeatApp Heatapp
IDS Controls

Please watch the videos below for support on your new, energy efficient electric heating system when using the IDS controls

The video below explains the different modes
Watch below on how to programme your radiators
Need to change the time? Watch below!
HeatApp

Please watch the videos below for support on your new, energy efficient electric heating system when using HeatApp to control your heating

Too hot? Too cold? Learn how to change the temperature here:
Watch below on how to programme your radiators
Need to change the time and date? Watch below!
Syncronising a new phone to Heatapp
Get in touch with us today!

We are proud to offer...
4 year repair cover
25 year guarentee
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