Read our frequently asked questions about electric radiators, our free survey and installation of your ELKAtherm radiators.Request a FREE info pack and home survey today
We come to your home, talk to you about how you use each room, look at how much money you currently spend on heating, and then give you a carefully calculated list of recommendations showing the impact of changing to one of our energy efficient electric heating systems. We leave the report with you and there is no obligation to make a purchase.
No. We don’t employ high pressure salespeople – in fact, we don’t employ sales people at all. We’re a family company and the people who do your free survey are the same people who handle our installations. Even our Managing Director, Howard, still makes the occasional home visit. We leave you with all the facts and give you time to come to your decision.
This depends on your personal circumstances. We will always be truthful when we do your free survey. In our experience, if you’re currently using electric heating, changing to an Elkatherm electric heating system will definitely save you money, provided it’s properly installed. Some of our clients have even found the running costs comparable to gas central heating.
Absolutely not. An electric heating system should only be installed by professionals. A system not installed by a professional could be unsafe, may not keep you warm and could lead to huge running costs.
Your installation will be handled by skilled, fully qualified fitting technicians and engineers.
We have a 24-hour turnaround time to any fault. Our electric radiators are a maintenance free system, however, from time-to-time something may go wrong. If this happens to your radiator, we’ll deal with this quickly and effectively.
Yes, we will remove your old heating system. If it’s a wet system (gas, oil or solid fuel) we’ll remove all the old radiators and pipework. If it’s night storage heaters, we’ll remove all the carcasses and bricks. In all removals we environmentally dispose and recycle where possible.
Only your energy supplier can do this job – it is often a free service and takes about 15 minutes.
If you have a modern, well insulated water tank, then a timer isn’t usually necessary. If your system is dated, we can advise you on the best course of action.
We’re a family business that supply and fit cost-effective and eco-friendly electric heating solutions across the whole region. You can find our German manufactured radiators in homes and commercial spaces in Peterborough all the way to the Scottish Borders. Click here to see if we cover your area.
Our customers enjoy a warm home, suited to their needs, and say they save up to a third on their energy bills.
Our radiators are all time and temperature controlled. You can choose thermostatic controls from simple to wifi with an app.
Our radiators require no maintenance and come with a 25 year manufacturer's guarantee and 4 year guarantee on the replaceable thermostat.
No mess, no muddy boots, no pipework and no maintenance – our installations are stress free.