Reviews

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Since our launch in 2007, we’ve completed well over 4,000 installations for our delighted customers across the whole region, each fitted within a day and with no mess. Hear more from our happy customers below.

Mr Sowden replaced his old night storage heaters for modern, cost-effective German manufactured ELKAtherm radiators.

Mr Sowden

30% cheaper than Fischer
I contacted North East Heating Solutions because I’d already had radiators installed by Fischer in the downstairs of my house, one of which, wasn’t quite the right size so consequently cost a lot of money to run. I asked Howard to replace the radiators upstairs and replace the Fischer one downstairs. I was very happy with Howard who offered the personal service a smaller company can offer and this was mirrored by the engineers who came to install the radiators. They are a very friendly and approachable company to deal with. I asked both North East Heating Solutions and Fischer to quote for the upstairs of my house and I’m pleased to say North East Heating Solutions were 30% cheaper than Fischer. I would be very happy to recommend North East Heating Solutions in the future.

Peter from Reeth

Five years ago, the Zaranko family switched their night storage heaters to ELKAtherm electric radiators that offer full control by time and temperature and at the same time have saved 30% on their electricity bill!

Mr & Mrs Zaranko

Electricity bill cut by 50%
I had my Elkatherm radiators installed 3 years ago and I’ve never been so cosy. My electricity bill has been cut by 50% so whats not to love!. Howard came out to do a survey at my home and he was so helpful and answered all my questions, I had some questions after the installation took place and he came back to me very quickly. The council now intend to install gas in the area that I live but I’ve said no. I don’t feel there would be any benefit to having gas in my house. I really would recommend North East Heating Solutions.

Mrs Jones

Mr Robinson decided to replace his old, inefficient panel radiators with ELKAtherm electric radiators.

Mr Robinson

Old heating system removed
Great product, fab service and the rads look perfect in a house of this age. Howard came to our cottage and explained how his product worked without being pushy, unlike his competitor who we had seen and dismissed. We placed our order and awaited our new heating. On a date that suited my schedule, NE Heating team turned up. I think the first thing they brought in to the house was a vacuum cleaner! Installation was quick, clean and very efficient. All rubbish was removed along with the old night storage heaters. I received a thorough demonstration of heatapp and I set up all my new radiators easily. I am now adjusting them as we are not used to being this warm! Just fab! We are for now warm and cosy and long may it last!

Sue Duffy

Learn how North East Heating Solutions helped Mrs Stead to replace her oil filled heating system with fully controllable ELKAtherm electric radiators.

Mrs Stead

Helpful and efficient service
I have nothing but the highest praise for North East Heating Solutions. They have provided me an extremely helpful and efficient service, from my initial contact with the company through to the actual installation of my new heaters today. Howard has been very kind and supportive throughout the whole process-practical advice as been given where necessary and communication has been excellent. The fitters John & Steve, were also most helpful and worked hard, quickly and yet carefully so disruption was kept to a minimum when the heaters were fitted. THANK YOU to everyone at North East. I will not hesitate to recommend the company to others.

Mary Robinson

The Zaranko family chose North East Heating Solutions for their quality, price and exceptional customer service.

Mr & Mrs Zaranko

No pressure sales technique
I have had my Elkatherm radiators for five years now. I cannot speak highly enough of the excellent no pressure sales technique. The radiators are a great success, they were fitted in less than two hours by efficient pleasant workmen. My house is warm and cosy and I find them economical, no servicing needed, easy to regulate and whilst my house was empty for four months due to illness the radiators were put on timers, so no worries about frozen pipes. I have no hesitation in recommending North East Heating Solutions.

Mrs Inwood

See what the Zaranko family in Richmond think of us 5 years on from why they chose us, saving money, our service and being warm!

Mr & Mrs Zaranko

Worth the cost
I would just like to say that the service that I have had from all staff from the owner, Howard, Yvette and the installers from NEH Solutions has been excellent. The radiator works extremely well and we are very pleased with the purchase. We have tried numerous heating appliances for our sunroom/conservatory and none have met expectations including the Dyson and oil filled radiators. At last we are now happy with the radiator supplied from NEH Solutions, definitely worth the cost.

Mrs Ward