Reviews

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Since our launch in 2007, we’ve completed well over 5,000 electric heating installations for our delighted customers across the whole region, each fitted within a day and with no mess. Hear more from our happy customers below.

No pressure sales technique
I have had my Elkatherm radiators for five years now. I cannot speak highly enough of the excellent no pressure sales technique. The radiators are a great success, they were fitted in less than two hours by efficient pleasant workmen. My house is warm and cosy and I find them economical, no servicing needed, easy to regulate and whilst my house was empty for four months due to illness the radiators were put on timers, so no worries about frozen pipes. I have no hesitation in recommending North East Heating Solutions.

Mrs Inwood

Saving money and being warm
See what the Zaranko family in Richmond think of us 5 years on from why they chose us, saving money, our service and being warm!

Mr & Mrs Zaranko

Service was just wonderful
I would like to thank you for a fantastic service from North East Heating Solutions. Our units were fitted today and the service was just wonderful! I would certainly recommend your service to anyone. Once again thank you so much.

Mrs Smith from Newcastle

Warmer and costing us less
We found North East Heating Solutions while looking to replace our storage heaters and after contacting them we received a prompt service despite the restrictions in force at the time. They replaced our old heaters and upgraded our water heating, taking away our old heaters and cleaning up afterwards. From office staff to installers, very friendly and nothing was to much trouble. It is easily controlled and we were given full instruction on how to control it. We are a lot warmer than we were before and is costing us less.

Customer from Lincolnshire

Helpful and efficient service
I have nothing but the highest praise for North East Heating Solutions. They have provided me an extremely helpful and efficient service, from my initial contact with the company through to the actual installation of my new heaters today. Howard has been very kind and supportive throughout the whole process-practical advice as been given where necessary and communication has been excellent. The fitters John & Steve, were also most helpful and worked hard, quickly and yet carefully so disruption was kept to a minimum when the heaters were fitted. THANK YOU to everyone at North East. I will not hesitate to recommend the company to others.

Mary Robinson

Electricity bills significantly reduced
We are highly delighted with our new electric radiators from North East Heating Solutions, we used to have night storage heaters and the two systems are not even comparable. Our house is now lovely and warm.
The service we have received from the all the team has been brilliant and we are also extremely happy as our electricity bills have significantly reduced since we had our new radiators installed.

Mrs Bladen

First class throughout
The installers were courteous and efficient. On completion they explained how to use and adjust the heater and they left a clean and tidy job. First class.

Rob, Nottinghamshire

Professional & trustworthy
The two heating fitters were extremely efficient and very tidy. Answered my questions very politely and professional. I have no hesitation in recommending both of them. Much appreciated.

Gloria, West Yorkshire

Prompt and professional
They were very thorough and cleaned up after themselves.

Lisa, Lancashire

Great idea
Great idea to plant a tree and keep the beautiful Yorkshire Dales a green and pleasant area.

Bruce Wilkie

Fantastic job
John and Steve arrived early, worked efficiently and steadily. They made no mess as they were cleaning up as they worked. Very pleased with my new heaters.

Anne, West Yorkshire

Brilliant job very professional
From meeting Howard - northeast heating solutions to installation of heaters it was very professional! No mess no fuss - the tradesmen Steve and John polite helpful efficient! Job well done! happy all round.

Patricia, North Humberside

What have our customers had to say?

In a recent survey, we asked hundreds of our customers what they thought about North East Heating; our site, our products and our services. The feedback we received was overwhelmingly positive, with customers highly satisfied across all areas!

Commonly highlighted throughout the feedback was our level of expertise and knowledge, along with our dedication to customer support and prompt responses.

Other stats from the survey
80 .58 %

NPS Score

84 .09 %

Customer Effort Score

54 .13 %

Customer Referral

92 .15 %

CSAT Score

92.15% of our respondents are satisfied with our product and services.