Since our launch in 2007, we’ve completed well over 5,000 electric heating installations for our delighted customers across the whole region, each fitted within a day and with no mess. Hear more from our happy customers below.
Excellent service (again) from start to finish
We have found North East Heating solutions to be an excellent company to deal with from start to finish. We initially had 2 heaters installed earlier in the year but decided to add another to our main lounge in December as we had been so pleased with the earlier two. All staff from Office to Sales to the fitting have all been brilliant to deal with. The product is excellent and the service is excellent as well. We are still not sure if the running costs are more than our previous system but it appears to be at this early stage slightly more expensive, although we have had quite a lot of cold weather to contend with! One radiator fitted upstairs was in fact struggling to get to the required temperature. We flagged this up to Howard who immediately replaced it, free of charge, with a larger radiator that now heats the room very well. Great service indeed. All in all I could not fault North East Heating Solutions and would recommend them to anyone.
First class
I know the radiators are expensive but I can confirm they are very good and dealing with North East Heating Solutions has been excellent from start to finish. The lads installing were really good and tidy and took time to explain it all. Even when we had a problem two weeks in, it was sorted without any issues. I have already recommended them to friends if they want to change.
Replacing storage heaters
Very professional and friendly. Did a great job of cleaning up after themselves and disposing of old heaters. Explained how to operate the new system and left instructions in case of problems. I contacted the office as we had a power cut 2 days after installation and they were quick to respond and reassure me.
Excellent installation and very satisfactory results
Removed old night storage and installed new heaters quickly and efficiently. Heater do all as claimed and house kept at stable temperature as required. After two 'seasons' electricity bill seems to be very cost effective. I would recommend Northeast to anyone wanting to replace night storage.
Excellent and efficient
Electric radiators fitted by Steve and John. Couldn't have had more pleasant, efficient and patient engineers. It was a pleasure to have them in the house and job well done!
Excellent job
No 'pushy' sales talk, just good facts. Fitters were very professional and cleaned up afterwards. Would recommend them.
Great, reliable service
I used this company to have electric heaters installed in the summer and have my old storage heathers removed. I found it to be a good experience from start to finish, I got a quote which I agreed to on the day as I had researched prices, etc... with other companies previously. The work was done after first lockdown and all precautions were taken. They were quick, efficient and pleasant. I would recommend North East Heating.
Removal of old night storage heaters
The new heating system installed by North East Systems has been a huge improvement for us and well worth the cost. The new elkatherm radiators, together with the control system which is via an app on our iphones, have transformed the central heating capability in our house, from inflexible and expensive night storage heaters which ran out of heat by late afternoon to a modern, efficient, flexible and very effective heating system which allows the temperature to be controlled for each room independently. The radiators are quick to warm up a room, and can also be used to maintain a lower base temperature for rooms which are not being used regularly, at a much lower cost. We initially met the MD for NE Heating Solutions, who is called Howard and he provided an excellent overview of how the new radiators work the system benefits and costs, and of the installation process. The installation of the new radiators, and the removal of eight old night storage heaters was done in less than a day with no mess or damage, and the guys who installed the new system were very courteous, tidy and efficient. I would highly recommend NE Heating Solutions to other people who may be wanting to upgrade their central heating system. I wish we had done this years ago.
Replacing Night Storage Heaters
I saw an advert for electric radiators & decided to look further at replacing my ancient night storage heaters. I contacted North East Heating Solutions & someone visited my property to assess what was needed. Everything was explained so clearly & I decided to go ahead with electric radiators. The engineers who installed them were prompt, friendly & efficient and I am so pleased with the whole experience.
Great Service
Excellent installation they were very professional and as helpful as they could be. They left my apartment clean and tidy and took the old water cylinder away. I only had a Sunamp water heater fitted but so far I am very pleased with its performance I have yet to evaluate the exact running costs but so far it seems to be cheaper than my old emersion heater system.
A great job from start to finish
Excellent service from North East Heating Solutions from the initial survey by Howard to the removal of our old heating system (storage heaters and wet radiator system) and the fitting of our 6 new heaters. John and Steve arrived (fitters) were extremely pleasant, helpful, efficient (and clean and tidy) and Yvette kept us up-to-date with progress as the works were split over 2 visits (at our request). We could not be happier with the service or the product.
New radiators
We spent a long time looking into getting a new heating system for our cottage. We had storage heaters and found that they were not warming the rooms at all and also they are very expensive to run. My husband found North East Heating Solutions on line. He contacted Howard, who came round to give us a quote. Howard was very professional and easy to talk to. He told us all about the radiators and we were very impressed. You don't get pressured into buying their products. We then made our order with Yvette who was very friendly and helpful. The installation day, the team came and they got on with the job, very friendly, tidy, professional. I was very impressed with the new radiators, they look so modern and slim. I was shown in detail, how to use them. Well what can I say, we love them. Worth the money. Waking up to a warm room is such a massive improvement for us. I wouldn't hesitate to recommend North East Heating Solutions to my family and friends.
In a recent survey, we asked hundreds of our customers what they thought about North East Heating; our site, our products and our services. The feedback we received was overwhelmingly positive, with customers highly satisfied across all areas!
Commonly highlighted throughout the feedback was our level of expertise and knowledge, along with our dedication to customer support and prompt responses.
92.15% of our respondents are satisfied with our product and services.
