I would just like to say that the service that I have had from all staff from the owner, Howard, Yvette and the installers from NEH Solutions has been excellent. The radiator works extremely well and we are very pleased with the purchase. We have tried numerous heating appliances for our sunroom/conservatory and none have met expectations including the Dyson and oil filled radiators. At last we are now happy with the radiator supplied from NEH Solutions, definitely worth the cost. Mrs Ward - Crook (October 18)
I’m really happy with my new electric radiators, I love that I cannot see any pipework underneath and its so neat and tidy. I’m finally warm in my apartment. Thank you to all the North East Heating team Debbie - Leeds (Sepember 17)
We are highly delighted with our new electric radiators from North East Heating Solutions, we used to have night storage heaters and the two systems are not even comparable. Our house is now lovely and warm. The service we have received from the all the team has been brilliant and we are also extremely happy as our electricity bills have significantly reduced since we had our new radiators installed. Mrs Bladen - Chathill (July 16)
Great product, fab service and the rads look perfect in a house of this age.
Howard came to our cottage and explained how his product worked without being pushy, unlike his competitor who we had seen and dismissed. We don’t like pushy.
We placed our order and awaited our new heating. On a date that suited my schedule, NE Heating team turned up. I think the first thing they brought in to the house was a vacuum cleaner! Installation was quick, clean and very efficient. All rubbish was removed along with the old night storage heaters.
I received a thorough demonstration of heatapp and I set up all my new radiators easily. I am now adjusting them as we are not used to being this warm! Just fab!
I will report back and let you know where our consumption costs are. We are for now warm and cosy and long may it last!
Thanks again.Sue Duffy - Down a long country road in Northumberland (October 15)
Sorry it’s taken me so long to do this, but I haven’t forgotten! “I have been very impressed with the service since the first visit by Howard. The system, including the size and siting of the individual radiators, was tailored to my exact requirements, the fitting was carried out without mess or damage by polite, efficient staff and I am entirely satisfied with everything. I am still getting used to what temperature and for how long I need heat in each room, but the system is so easy to set and alter via the tablet. Highly recommended!” Best wishes, John Hilton - Pickering (December 14)
At last my 200 year old cottage is warm ! The difference is amazing and after sales service second to none. Highly recommended Mary Newton - Northumberland (October 14)
Just a note to thank you once again for your assistance. Mark resolved the problem in minutes and I am delighted. I have been able to control the system from Norway and Holland and so I know it works. Douglas Mackintosh - Easby, North Yorks (December 14)
I have nothing but the highest praise for North East Heating Solutions. They have provided me an extremely helpful and efficient service, from my initial contact with the company through to the actual installation of my new heaters today. Howard has been very kind and supportive throughout the whole process-practical advice as been given where necessary and communication has been excellent. The fitters John & Steve, were also most helpful and worked hard, quickly and yet carefully so disruption was kept to a minimum when the heaters were fitted. THANK YOU to everyone at North East. I will not hesitate to recommend the compnay to others. Mary Robinson - York (September 14)
A warm and cosy way to heat your home. There was no pressure put on me to buy the radiators, a well explained demonstration on how they work and a survey of my home with the correct size and capacity radiators fitted for each room. The radiators are neat and were fitted without any mess by pleasant and efficient electricians. I feel happy that I have a clean and healthy way to heat my home and will not have the expense of regular checks or maintemnance. I will certainly have no hesitation in recommending North East Heating Solutions to any of my friends. Marion Inwood - Mirfield (December 14)
Howard, My 2 bedroom bungalow now costs me less than £3.50 a day to be warm and cosy, I am delighted. Mr Hazelwood - Leeds (May 14)
Thank you for the excellent service received with the recent installation. Everything went really well. The engineers arrived promptly, were quick, tidy and efficient and left us full of confidence in the heating product. The new radiators are now working well and we are nice and cosy. I would thoroughly recommend you and your team Dr Joanna Moody - Pateley Bridge (March 14)
Just a note to thank you once again for all your help with the heating. As I am sure you will expect everything is great with the system and we are delighted. Your guys who installed it couldn’t have been better, everything completed in good time and all cleared up afterwards. Well done! Philip Johnson - Sheffield (December 16)
Thank you for arranging the Elkatherm heating installation earlier today. Everything went as smoothly as promised, “no mess, no fuss etc.” and the two lads were very friendly and helpful. Sue and I are very pleased with the new radiators and I have quickly got to grips with the Heatapp on my tablet and mobile and will be able to make modifications when required to maintain a comfortable temperature. We will be happy to make recommendations to friends, relatives and neighbours. Glyn Owen - Halifax (April 15)
Three German electric radiators were installed in my flat last year by Northeast Heating Solutions. I am contacting to express my deep appreciation to Howard for all the help, advice and service he provided – beginning with the initial chat and survey right through to the end of the process and the arrangements for the actual installation of the radiators. This was done with minimal disruption by two polite and helpful fitters – thanks also to them. I am EXTREMELY pleased with the radiators – they are effective, efficient, easy to use and control and are all exactly the correct size so my flat has been snug and warm this Winter. Lovely! THANK YOU VERY, VERY MUCH INDEED. I would have no hesitation in recommending Northeast Heating Solutions to others and indeed have already done so. Mary Philpott - York (May 15)
Completely satisfied with everything from the first visit from Howard through to the efficient installation by the friendly fitters who were professional, clean, tidy and accommodating. Mr and Mrs Willoughby - Pontefract (February 16)
It has been a month since the heaters were installed and I am absolutely delighted with them
We would just like to give a big thank you to you and the team for sorting our heating out. Everything is working and we are as snug as a bug. Will be pleased to recommend you for your friendly and efficient service. Maureen Gardham - Hull (May 16)
I contacted North East Heating Solutions because I’d already had radiators installed by Fischer in the downstairs of my house, one of which, wasn’t quite the right size so consequently cost a lot of money to run. I asked Howard to replace the radiators upstairs and replace the Fischer one downstairs. I was very happy with Howard who offered the personal service a smaller company can offer and this was mirrored by the engineers who came to install the radiators. They are a very friendly and approachable company to deal with. I asked both North East Heating Solutions and Fischer to quote for the upstairs of my house and I’m pleased to say North East Heating Solutions were 30% cheaper than Fischer. I would be very happy to recommend North East Heating Solutions in the future. Peter - Reeth (March 16)
I would just like to say a big thank you to all the team. Howard was not pushy in anyway when doing the survey in my home and the office and engineers were great too. I had my heaters installed with no mess at all and I really like that I can control each heater using heatapp and that I can use it when I’m out of the house meaning my house is always the temperature I want it to be! Miss Cummings - Darlington (November 16)
We are really happy with our new radiators, its noticeably warmer in our house now and we would definitely recommend North East Heating Solutions. Mr and Mrs Chapman - Staithes (December 16)
Now toasty and warm and very satisfied with the service we received. We would highly recommend. Mrs Metcalfe - Grantham (September 16)
Absolutely worth every penny – I now have a wonderfully warm apartment and have never gone to the maximum control even in the bitterly cold winter we’ve just had. Mrs Cross - Sheffield (October 16)
N.B. All statements are genuine and as received from Elkatherm clients of North East Heating Solutions, however to comply with the data protection act, addresses have been deleted to guarantee anonymity.